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Corey Roth [MVP]

A SharePoint MVP bringing you the latest time saving tips for SharePoint 2013, Office 365 / SharePoint Online and Visual Studio 2013.

COMException (0x80004005): Cannot complete this action after installing Service Pack 2

It’s a known fact that MOSS 2007 Service Pack 2 hates me.  Today, I was excited when I upgraded a server to SP2 and the configuration wizard didn’t fail.  I was even more excited to see that my SSP and Central Administration still worked after the upgrade as well.  Unfortunately, when I hit my main web application, I got a yellow screen with the following error.

COMException (0x80004005): Cannot complete this action.

 

Please try again.]

   Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocId, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder) +0

   Microsoft.SharePoint.Library.SPRequest.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocId, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder) +215

That’s just great I figured.  I checked the logs folder in the 12 hive and all I could find was an entry with the same text “Cannot complete this action”.  Quite useless.  After doing some searching, I encountered the following KB article.  This articles applies to WSS2, but I noticed a lot of things mentioning the word impersonation, so I decided to have a look in my web.config.  Sure enough, this server had impersonation turned off for some reason (no telling why).  I set it back to true and the error went away.

Published Sep 22 2009, 02:13 PM by CoreyRoth
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About CoreyRoth

Corey Roth is an independent SharePoint consultant specializing in ECM, Apps, and Search.
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